Using WebEx

• Introduction
• Preparing your Computer
• Joining a Meeting

Introduction

We sometimes use WebEx (www.WebEx.com) to host demonstrations remotely. It enables you, at your computer, to see whatever we want to show you from our computer.

Note that your computer will need WebEx client software to participate in a WebEx meeting.

Preparing your Computer

If your computer has not participated in a WebEx meeting before, it will need to download the WebEx client software. The download can take from 30 seconds to 20 minutes, depending on your connection speed, so we suggest you do this well before the meeting start time:

1. Direct your browser to www.WebEx.com.
2. Place your cursor over the Customer Care tab on the WebEx home page, and in the dropdown menu, click on Downloads.
3. Follow the instructions there.

If you have any difficulties with this, we'll be happy to help. Just call your Bundle-Track Representative.

Joining a Meeting

When we set up a WebEx meeting with you, WebEx will send you an invitation email message that will look like it's coming from us. Here's a simulated example:

Date: Day, Month DD, YYYY HH:MM PM From: Bundle-Track Rep. <Address@Bundle-Track.com> Subject: Meeting: Bundle-Track Demonstration

Hello Invited Participant, Your Bundle-Track Representative has invited you to join a meeting on the Web, using WebEx. Topic: Bundle-Track Demonstration Date: Day, Month DD, YYYY Time: HH:MM pm, Eastern Standard Time (GMT -05:00, New York) Meeting number: number Meeting password: password Teleconference: Please click the following link to see more information, or to join the meeting. <https://meeting.webex.com/meeting/j.php?ED=num&UID=num> To contact Your Bundle-Track Rep., call 617-556-4003 xExt. or, send a message to this address: Address@Bundle-Track.com http://www.webex.com We've got to start meeting like this(TM)

When you are ready to join the meeting, proceed as follows:

1. Open your WebEx meeting invitation email message.
2. Note the meeting password provided in that message.
3. Click the "join the meeting" link provided in that message.
4. At the WebEx meeting page, input any requested information (such as your email address and the meeting password provided in the message).

If you don't have your WebEx meeting invitation email message, you can still join the meeting, but you'll have to get the meeting number and password from us first:

1. Contact your Bundle-Track representative to get the meeting number and password.
2. Direct your browser to www.WebEx.com.
3. Click on Attend a Meeting in the upper-right corner of the WebEx home page.
4. Type the meeting number into the Join a Meeting field.
5. Fill in all the forms presented.

If we are using WebEx teleconferencing to make the voice connection, you will receive connection instructions on screen when you connect to the WebEx meeting.