About Bundle-Track
  Home Solutions About Us About Us
Free Support: Online Knowledge Base
  Accessing Support
Self Help
  • Online Knowledge Base
  • User Documents
  •  

    Free Support
  • support@bundle-track.com
  • Fax 617-556-4005
  •  

    Contract and Billable
  • phone 617-556-4003 x261
  • Troubleshooting: Tickets misprinting: printing wrong data

    Symptom: Your ticket is showing data not related to the Bundles you tried to print.

    Cause: The ticket file itself was saved with the Save Data With Report setting enabled. No matter which Bundles you try to print, you will always get the saved data instead of the live data you expect.

    Resolution: Contact Bundle-Track support to have them release the Save Data With Report setting on your report.

    Want to fix it yourself? If you have access to the appropriate version of CrystalReports, open the ticket file (check the Ticket Layout selection to identify and locate the file), release the Save Data With Report setting (in the File menu), and Save the report again.


    We welcome your comments at support@bundle-track.com.

    If you would like our live assistance, you may hire us at our professional services rate.

     

    top