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  • Troubleshooting: "The server path can not be found"

    The server path can not be found.

    This indicates that the computer is unable to access the Token directory.

    Resolution Measures:

    • Make sure that the computer is currently able to browse through your network to your Token Directory. If not, you must restore the computer's network access to that directory. Note that the path is specified as a network path (not a local path), and even if the directory actually resides on the local machine, it must be accessible as a networked folder - which requires a network connection.
       
    • If you have changed the name of the Token Directory or of the computer on which it resides, then the Token Path encoded into your executable is now obsolete. You must advise Bundle-Track Support of your new Token Path so that they may build you a new Client executable encoded with the new Token Path. For instructions, click the link for your operating system:


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