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  • support@bundle-track.com
  • Fax 617-556-4005
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  • phone 617-556-4003 x261
  • Troubleshooting: "Network license usage for this product has been exceeded"

    Network license usage for this product has been exceeded.

    This error indicates either of the following:

    • You are attempting to use too many Bundle-Track Clients at once (more than the number of licensed User Seats). In this case, the message is not an error. You may need to license additional User Seats.
       
    • A Bundle-Track Client was recently forced to shut down before it could update the token file, so the count of User Seats currently in use is inaccurate. You can resolve this as follows:
      1. Open your Token directory. (If you don't know where that is, contact us. We probably do.)
      2. Delete the file named 'Token'.
      3. Delete all files ending in '.lic'.
      It may be useful to make a shortcut to the Token directory for future access.


    We welcome your comments at support@bundle-track.com.

    If you would like our live assistance, you may hire us at our professional services rate.

     

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