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  • Troubleshooting: License Status: Expired

    If your license expires, as shown above, your Bundle-Track system simply disables itself. No data is lost, and we can quickly restore full functionality.

    Expiration can happen for a few reasons. Which one of the following applies to you?


    You changed your computer's system date.
    Changing your system date causes your Client executable to expire itself. (It does this to stop users from cheating the limitations of the license.) You will need to contact Bundle-Track support and request a replacement executable.
     


    You were using a trial download of Bundle-Track Desktop Edition.
    Your trial period has expired. To get going again, simply click here to purchase a license and we'll send you a new executable ASAP.
     


    You were using a licensed copy of Bundle-Track and your license period ended.
    To get going again, simply renew your license and we'll send you a new executable as soon as possible.

    If you are not prepared to purchase a standard renewal license right now, we can prepare a shorter-term license at your request. You will be billed a prorated amount for the requested license period, plus a custom services surcharge of $150.


    You recently installed a Bundle-Track Network Edition Client, but did not replace the temporary client executable file with a licensed one.
    As detailed in the client installation procedures, the install package includes only a 7-day client executable, and you need to replace that file with a licensed one. If you have other Bundle-Track Clients that are still working properly, you can get the troubled Client going again simply by replacing its ...\Bundle-Track\BTNetwork.exe file with a copy of the same file from a working Bundle-Track Client. Otherwise, contact Bundle-Track support for a licensed client executable.


    We welcome your comments at support@bundle-track.com.

    If you would like our live assistance, you may hire us at our professional services rate.

     

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