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  Accessing Support
Self Help
  • Online Knowledge Base
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    Free Support
  • support@bundle-track.com
  • Fax 617-556-4005
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    Contract and Billable
  • phone 617-556-4003 x261
  • Support: Databases: Sending us your Database by FTP

    VERY IMPORTANT: Never move or copy your database while your InterBase Server is running - un-recoverable data corruption may result. To safely deliver your database, please follow all instructions below.

    1. Make a backup file of your database. Click here for the procedure.
       
    2. Compress the new .gbk file into a .zip file.
      This will greatly reduce the upload time.
       
    3. Post the new .zip file by FTP. Click here for the procedure.
     

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