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  • Online Knowledge Base
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    Free Support
  • support@bundle-track.com
  • Fax 617-556-4005
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    Contract and Billable
  • phone 617-556-4003 x261
  • Troubleshooting: "Access Denied"

    If you were able to log in, but you're getting an "Access Denied" popup in some or all areas, that means that your UserID has not been granted access to those Bundle-Track areas.

    To resolve this, you need someone with SuperUser access to log into Bundle-Track Roles, make sure your UserID is defined there, and give that UserID access to the areas currently giving you this message.


    We welcome your comments at support@bundle-track.com.

    If you would like our live assistance, you may hire us at our professional services rate.

     

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